We take your data protection seriously
HeatXperts is considered a data controller, and we ensure that your personal data will be processed in accordance with all applicable laws.
Contact name: Jens Madsen
Address: H.J. Poulsens Allé 1, 5250 Odense SV, Denmark
Bus. reg. no.: 37813834
Email: [email protected]
We ensure fair and transparent processing of data
When we ask you to provide your personal data, we will inform you about the personal data we are processing and the intended purpose. You will receive information about this at the time we collect your personal data.
Processing of personal data
The type of personal data we use
We use your personal data to improve our services and to secure the quality of our products and services, as well as to facilitate our communication with you as a customer.
The data we use includes: general personal data
We collect and store your personal data for specific purposes
We collect and store your data for specific purposes or other legitimate business purposes. Data collection occurs when we need to: process your purchase and deliver our services.
We only process relevant personal data
We only process personal data that is relevant and sufficient in relation to the purposes defined above. The purpose is crucial to determine what type of personal data is relevant to us. The same applies to the amount of personal data we use. For example, we do not use more data than we need for the specified purpose.
We only process the personal data we need
We collect, process and store only the personal data needed to meet our intended purpose. Additionally, the law may determine what type of data we collect and store for our business operations. The type and extent of the personal data we process may also be required to fulfil a contract or other legal obligations.
We verify and update your personal data
We assure you that the personal data we process is not incorrect or misleading. We also make sure to update your personal data continuously. As our service is dependent on your data being accurate and up-to-date, please inform us about any relevant changes to your personal data. You can use the contact details above to notify us of any changes.
We delete your personal data when the data is no longer required
We delete your personal data when it is no longer necessary for the intended purpose of collection, processing and storage.
We will obtain your consent before processing your personal data
We obtain your consent before processing your personal data for the purposes described above unless we have legal grounds for obtaining said data. We will inform you of such legal grounds and our legitimate interest in processing your personal data. Your consent is voluntary, and you can withdraw your consent at any time by contacting us directly. Use the contact information above for more information.
We do not disclose your personal data without your consent
If we share your personal data with partners and other players, e.g. for marketing purposes, we will obtain your consent and inform you how your data may be used. You may object to this kind of disclosure at any time, and you may also opt out of the use of your data for marketing purposes in the CPR registry (Danish business registry). We will not seek your consent if we are legally required to disclose your personal data, for example, when required to report data to an authority.
We protect your personal data and have internal guidelines that apply to data security
We have adopted internal guidelines for data security which contain instructions and actions that protect your personal data from being destroyed, lost or modified, subject to unauthorized disclosure, as well as against unauthorized access or review.
Cookies, Purpose and Relevance
We obtain your consent
Your rightsYou have the right to have inaccurate personal data corrected or deleted.
If you believe that the personal data we are processing is inaccurate, you are entitled to correct your data. You must contact us directly, indicating the inaccuracies and how they should be corrected. In some cases, we have an obligation to delete your personal data. This applies, for example, if you withdraw your consent. If you believe your data is no longer necessary for the purpose it was obtained, you may choose to have that data deleted. You can also contact us if you believe your personal data is being processed in violation of the law or other legal obligations. When you make a request to correct or delete your personal data, we will investigate whether the conditions are met and, in that case, make the changes or deletions as soon as possible.
You have the right to object to our processing of your personal data.
You have the right to object to our processing of your personal data. You may also object to our disclosure of your data for marketing purposes. You can use the contact information on our contact page to send an objection. If your opposition is justified, we will stop processing your personal data.